Upscale your career in Czechia with flexible, specialized programs

The business sector in Czechia is booming, with 5 percent job growth in 2024 and an expected 200,000 jobs by 2025. Over two-thirds of business centers plan to expand nationwide, fueled by rapid digital transformation. 

However, this surge in technology creates a major skills gap—the Association of Business Service Leaders (ABSL) in their brand new ABSL Report 2025 finds that over six in 10 employers struggle to find talent in digital skills such as automation, critical thinking, and problem-solving. 

With demand soaring for AI engineers, data scientists, and cybersecurity experts, Czechia must upskill its workforce to stay ahead in the digital age. The evolving landscape of Global Business Services (GBS) requires professionals who are not only skilled in their respective domains, but also adaptable, strategic, and digitally proficient. 

This is where ABSL’s work is both crucial and helpful—its Fusion programs provide unique opportunities to enhance expertise, leadership capabilities, and digital proficiency. This equips participants with industry-recognized certifications and valuable networking opportunities.

Each of the four programs is designed to meet the needs of professionals at different stages of their careers, from junior analysts to senior leaders and executives. Whether you are looking to deepen your understanding of GBS, sharpen your leadership skills, or develop strong digital expertise, there is a program tailored for you.

AI is all the talk in business these days. As businesses increasingly adopt advanced technologies, including cybersecurity and hyper-automation, professionals must stay ahead of the curve to remain relevant. 

The ABSL Fusion Digital program is designed precisely for this purpose, offering an intensive six-month learning journey that equips participants with the skills needed to navigate the digital transformation of business services.

Starting in April 2025, this program blends online courses with expert-led live sessions and real-world project discussions. Participants not only learn the theoretical aspects of digital transformation but also get to apply best practices through site visits and networking with leading professionals in the field.

A highlight of the program is access to ABSL events and the prestigious 2025 ABSL Conference, which provides a platform for participants to engage with industry pioneers. Those who complete the program receive a certification that validates their expertise in digital transformation, making them valuable assets for organizations looking to implement innovative business solutions.

Whether you are a finance professional, HR leader, or business strategist, this program empowers you to harness digital technologies to drive efficiency, innovation, and growth. With limited seats available, the course attracts ambitious professionals eager to position themselves as digital transformation leaders.

For those aiming to achieve a senior leadership position in GBS, the MBA in Global Business Services stands out as an exceptional choice. Offered by the University of New York in Prague in collaboration with The Hackett Institute, this 18-month program—starting October 2025—blends academic rigor with practical insights into the industry.

One of the key advantages of this MBA is its hybrid format, allowing professionals to balance their studies with their existing work commitments. With live sessions held two weekends per month and complemented by online learning, the program is designed to provide flexibility while ensuring an immersive educational experience.

Participants gain a deep understanding of business strategy, finance, leadership, marketing, and entrepreneurship—all within the context of the GBS industry. Unlike traditional MBAs, this program is specifically tailored to the challenges of business services, making it a more relevant and applicable qualification for professionals in this sector.

Beyond the knowledge and skills acquired, the networking opportunities are also valuable. Engaging with peers, industry leaders, and faculty members provides access to a global professional community. Graduates emerge with not only an MBA but also an Advanced GBS Diploma, making them highly attractive candidates for leadership roles in multinational companies.

For experienced professionals aspiring to take on leadership roles, the ABSL Fusion Leader program offers an unparalleled opportunity to refine their skills and gain a deeper understanding of the future of business services. 

This year-long program—the only one of its kind in the CEE region—is tailored for senior professionals, including business services leaders, center heads, project leaders, and HR professionals, who are keen to develop their strategic capabilities.

A unique aspect of this program is its hybrid learning approach, which combines real-world business scenarios with personalized one-on-one coaching. This ensures that participants not only acquire theoretical knowledge but also develop practical leadership skills that can be immediately applied in their organizations.

Another key benefit is the networking and collaboration opportunities within a highly engaged digital business services community. By connecting with peers and industry veterans, participants gain insights into emerging trends and best practices, helping them stay ahead in a rapidly evolving industry.

With its structured approach to leadership development, this program is ideal for those looking to expand their professional impact, drive business innovation, and elevate their careers to the highest levels of the GBS sector. 

For those in the early stages of their careers, the ABSL Fusion Professional program provides the perfect stepping stone into the world of business services. Over six months, participants gain a thorough understanding of GBS models, governance, and key business functions, all delivered through an accessible online format.

One of the standout features of this program is its blend of digital learning, live expert-led webinars, and participation in a professional digital community. This structure not only makes learning more engaging but also ensures that participants are exposed to real-world applications of GBS concepts. 

The program is particularly beneficial for junior professionals, analysts, and service desk employees who want to build a solid foundation in GBS and gain industry-recognized credentials.

A significant benefit of the course is the Certificate in Global Business Services, issued by The Hackett Institute. This globally recognized certification enhances employability and provides a competitive edge in the job market. Moreover, participants develop a standardized understanding of business services terminology and best practices, making them more effective professionals in their roles.